Shipping policy

Shipping Policy

Australian Domestic Shipping We deliver across Australia with the following flat-rate options:

  • Standard Shipping: $12.95 flat rate for orders under $79.

  • Free Standard Shipping: Available on standard orders of $79 and over.

  • Express Shipping: $25.00 flat rate for urgent deliveries.

Processing & Delivery Timeframes We aim to process and dispatch all orders as quickly as possible. Once your order has been dispatched from our Melbourne facility, estimated transit times are:

  • Major Cities (Melbourne, Sydney, Brisbane, Canberra, Adelaide, and Hobart): 2-5 business days.

  • Regional & Other Locations: 4-6 business days.

  • Express Shipping: 1-4 business days, depending on your location.

  • Pre-Order & Special Items: Please note that certain selected products may require 10-15 business days for processing and delivery. If an item requires this extended timeframe, it will be clearly noted in the product description on its respective page.

Please note: More remote interstate locations within Australia may experience a longer delivery timeframe. You can visit the Australia Post website for more detailed timeframe estimates.

International Shipping For our international customers, shipping costs are calculated dynamically at the final stages of checkout based on your specific location and the total weight of your order.

Tracking & Unforeseen Delays Delivery times are provided as a guide only and do not take into account possible delays caused by payment authorization, extreme weather, or reliance on external freight services. Once your parcel is handed over to our courier partners, Miss One cannot be held responsible for unforeseen transit delays. You will receive a tracking number via email once your order has been dispatched so you can monitor its journey to your home.